Technical Problems
any problems with this website should be posted here
Please log in to post a message.
Carolyn
Technical Problems
2026-08-19 01:15:03
Checkout / Payment
Awaiting Customer
Normal
Desktop
Chrome
3 in cart and it won't check out those words are there but they are dull
Eliza
Technical Problems
2026-08-18 18:02:24
Checkout / Payment
Resolved
Normal
Desktop
Firefox
Trying to confirm my order does not work.
-
💡 Knowledge Base Tip:
Thank you for reporting this problem.- Please confirm a payment option is selected and the terms and conditions box is ticked.
- If the checkout is not free, ensure all items in your cart are priced at 0.00.
- If checkout does not complete, empty your cart, refresh the page, and try again.
- If you are being asked for shipping details, please tell me which product you are trying to check out.
- if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
-
✅ Eliza marked this issue as resolved.
Nikki
Technical Problems
2026-02-28 13:18:23
Layout / Navigation
Awaiting Customer
Question
Desktop Windows
Chrome
getting new error message while trying to post error report!
-
💡 Knowledge Base Tip:
Thank you for reporting this problem. I will investigate the issue with the layout or navigation and update this post when it is resolved. If you have missed the design due technical issues on this site that others are also experiencing I will extend the time that it is available to ensure nobody misses it.
Debbie
Technical Problems
2026-02-11 08:27:47
[Technical Issue - Product Download] I clicked to download Space-09. When I unzipped the file I actually had Space-06
-
Thank you for letting me know, The correct file will be in the downloads now. -
Thank you!
-
it will be in your downloads now.
-
MERCI BEAUCOUP ALICE
Need help? 👋
💬 Support Chat
✕
Thank you for reporting this problem.
- Please confirm a payment option is selected and the terms and conditions box is ticked.
- If the checkout is not free, ensure all items in your cart are priced at 0.00.
- If checkout does not complete, empty your cart, refresh the page, and try again.
- If you are being asked for shipping details, please tell me which product you are trying to check out.
- if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.