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for all issues, support cannot be provided on other websites or via email. This will assist me to respond quickly to resolve the pro
Technical Problems
any problems with this website should be posted here
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Chang
Technical Problems
2026-04-05 16:55:09
Product Download
Open
Normal
Desktop - Windows
Chrome
When I click
"Confirm Order" nothing happens.
Sandie
Technical Problems
2026-04-04 16:18:16
Product Download
Open
Normal
Desktop Windows
Chrome
Download Problem:
Hula-Girl-Fringed-Skirt-01.zip : File Missing
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💡 Knowledge Base Tip:
Thank you for reporting this problem.- If a download is missing or incorrect, it will be updated as soon as possible.
- You do not need to place the order again. The corrected file will automatically appear in your account.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
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No Hula Girl is downloading -
thank you
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Voodoo Doll Set download missing -
I am so sorry for that, I have finally got that file to attach to the orders, the annoying thing is I still have no idea why it wasn't working, it will be in everyone who ordered its downloads now.-
Thank you for resolving the problem Alice!
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Got the Hulla Girl but can not download the Voodoo Doll . Tried it
several times. Thanks Alice
snugs
Technical Problems
2026-04-03 10:33:33
Account/Login
Investigating
Normal
Desktop - Windows
Other
typed in login and it satates I am not there yet you send me E-Mails what is going on for 3 months ?
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I get invalid log on often -- select forgot password, let it send me a link to reset and then enter the same password and it lets me in -
Thank you for your message.
You appear to have two registered accounts. The Yahoo email address submitted in your form is correctly registered and receiving emails.
If you are unable to log in, please reset your password using the following link:
https://embroidery-allsorts.com/index.php?route=account/forgotten&language=en-gb
This should resolve the issue.
Nikki
Technical Problems
2026-02-28 13:20:19
Checkout Payment
Resolved
Normal
Desktop Windows
Chrome
when I try to check out it gives an error message - Products marked with *** are not available in the desired quantity or not in stock!
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discovered on the report about the error message i was getting posting this that it will go through if i do NOT attach the screen shot file
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💡 Knowledge Base Tip:
Thank you for reporting this problem. Please check that you have selected the payment type and terms & conditions If you are not seeing the free checkout option, make sure the items in your cart are 0.00 if you are still stuck empty your cart, refresh the page and try again. If you have missed the design due technical issues on this site that others are also experiencing I will extend the time that it is available to ensure nobody misses it. if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1. -
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screeb=nhot
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You do not have to post a screen shot to post here, but it would have been helpful if you told me what product you were trying to check out, I fixed this earlier and checked out the victorian crazy pathces they are in your downloads now.
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thank you very much!
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I have been trying a long time to find the daily freebies - so many ads that maybe I am missing something. I go to menu - daily freebies and nothing but ads. Am I doing something wrong? Thanks
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Thank you for reporting this problem.