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2026-04-13 14:08:44
Hello Alice, This file didn't show up in downloads either. Thanks for fixing the one file and setting the Delius 5 for tomorrow.
Hula-Girl-Fringed-Skirt-07.pdf is not in my downloads
Free Design
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2026-04-12 05:05:46
Never saw Delius-5.zip. That was 3 daygs ago (Including today). Got Delius-6.zip & Delius-7.zip. Got the 7 today
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💡 Knowledge Base Tip:
Thank you for reporting this problem.- If a free design should be available but you cannot see it, the issue will be investigated and corrected as soon as possible.
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I am sorry for the inconvenience, I have been spending some much needed time with family. I have no explanation as to why the Delius 5 did not show up, it was in the database but just not showing on the front end, I have re-added it to the products and it will run tomorrow from around 10 am. -
Thank you so much Alice!x
Free Design
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❓ Question
Desktop Windows
Chrome
2026-04-10 16:15:19
I noticed that if you do a search for "Delius" there is no 5 listed at all! So perhaps that is where the problem is! Just my thought as to why it never showed up as a freebie!
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💡 Knowledge Base Tip:
Thank you for reporting this problem.- If a free design should be available but you cannot see it, the issue will be investigated and corrected as soon as possible.
- If a site issue causes anyone to miss the design, the availability period will be extended.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
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Hula Girl L is still $0.00
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Hula Girl L hasn't been posted as a freebie yet!
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Hula Girl L is $0.00, that's all I was posting about.
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I am sorry for the inconvenience, I have been spending some much needed time with family. I have no explanation as to why the Delius 5 did not show up, it was in the database but just not showing on the front end, I have re-added it to the products and it will run tomorrow from around 10 am. As for the Hula Girl L comment, it would help a lot if we could stick to the issue on the original post and do a separate post for separate issues. The Hula Girl L is part of the original set that did not have a fringed skirt and is one of the always free designs. https://embroidery-allsorts.com/en-gb/catalog/Free?page=2
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Sorry for causing you trouble, just wanted to let you know there was an item for $0.00 that you might not know about. Didn't have the time to answer all the necessary questions to let you now about this minor issue.
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Product Download
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Desktop Windows
Firefox
2026-04-10 14:48:07
339
Alice, good evening. I'm still having trouble downloading: order #5073, Hula-Girl-Fringed-Skirt 05 PDF, won't download; yesterday, Delius 5 wasn't available (it didn't appear) to add to the cart, and today the Hula-Girl-Fringed-Skirt 07 PDF file, order #5244, isn't showing up for download. I would be extremely grateful if you could check my account. Thank you very much.
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💡 Knowledge Base Tip:
Thank you for reporting this problem.- If a download is missing or incorrect, it will be updated as soon as possible.
- You do not need to place the order again. The corrected file will automatically appear in your account.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
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same issue
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I am sorry for the inconvenience, I have been spending some much needed time with family. I have no explanation as to why the Delius 5 did not show up, it was in the database but just not showing on the front end, I have re-added it to the products and it will run tomorrow from around 10 am and the pdf for Hula Girl Fringed Skirt 05 should download now.
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