Machine embroidery designs

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Please use the 👉Technical Support Group or the Support Chat for all issues, support cannot be provided on other websites or via email. This will assist me to respond quickly to resolve the pro

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Connie Technical Problems

Free Design 📋 Open ⚪ Normal Desktop Windows Chrome

2026-05-03 10:57:39

The UC T is not set to free for the day. Thank you!

Knowledge Base AUTO-TIP 2026-05-03 10:57:39
💡 Knowledge Base Tip:
Thank you for reporting this problem.
- If a free design should be available but you cannot see it, the issue will be investigated and corrected as soon as possible.
- If a site issue causes anyone to miss the design, the availability period will be extended.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
Alice ADMIN 2026-05-03 11:33:35

thank you for letting me know. I have corrected the dates, it will run until 11.35 am tomorrow.

JG Technical Problems

Checkout Payment 📋 Open 🔴 Blocking Desktop Windows Firefox

2026-05-03 10:35:55

Letter S shows $0.00 but when I try to check out, it is $1.50. The T is also having the same issue.

Knowledge Base AUTO-TIP 2026-05-03 10:35:55
💡 Knowledge Base Tip:
Thank you for reporting this problem.
- Please confirm a payment option is selected and the terms and conditions box is ticked.
- If the checkout is not free, ensure all items in your cart are priced at 0.00.
- If checkout does not complete, empty your cart, refresh the page, and try again.
- If you are being asked for shipping details, please tell me which product you are trying to check out.
- if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
Connie 2026-05-03 10:56:17

Based on the time you posted this, the free ability had expired. 10 AM Brisbane time is the time of changing from free to not, and when the next free letter starts.
Alice ADMIN 2026-05-03 11:59:42

Please try to come at about 10 minutes either side of 10 am Brisbane time at the same time each day and make sure you refresh your browser to make sure the correct designs is showing.

Connie Technical Problems

Checkout Payment 📋 Open 🔴 Blocking Desktop Windows Chrome

2026-05-03 10:04:28

Letter S is showing $0.00, during check out it is $1.50 each.

Thanks for this nice alphabet

Knowledge Base AUTO-TIP 2026-05-03 10:04:28
💡 Knowledge Base Tip:
Thank you for reporting this problem.
- Please confirm a payment option is selected and the terms and conditions box is ticked.
- If the checkout is not free, ensure all items in your cart are priced at 0.00.
- If checkout does not complete, empty your cart, refresh the page, and try again.
- If you are being asked for shipping details, please tell me which product you are trying to check out.
- if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.

Gail General Chat

2026-05-02 20:03:44

Thank you Alice for your generosity and talent in providing us with awesome designs.

toni Technical Problems

Checkout Payment 📋 Open ⚪ Normal Desktop Mac Safari

2026-05-02 10:16:38

Letter R is showing $0.00, during check out it is $1.50 each.

Knowledge Base AUTO-TIP 2026-05-02 10:16:38
💡 Knowledge Base Tip:
Thank you for reporting this problem.
- Please confirm a payment option is selected and the terms and conditions box is ticked.
- If the checkout is not free, ensure all items in your cart are priced at 0.00.
- If checkout does not complete, empty your cart, refresh the page, and try again.
- If you are being asked for shipping details, please tell me which product you are trying to check out.
- if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.
- If this does not resolve the issue, please provide full details. Your issue will be automatically posted to the technical support group for further investigation.
if you are getting a message that the Products marked with *** are not available in the desired quantity or not in stock! Then you have more than one of an item in your cart, you can only order one of each product, make sure the quantity for each product is 1.