Free Design Not Showing

Technical Issues and Offer Extension:

·         Handling Widespread Issues: If a technical issue prevents access to the free design for most members, I will extend the offer period to ensure everyone can benefit once the issue is resolved.

Community Engagement:

·         Checking Existing Posts: Please check the Community site for any existing posts related to your problem. This can help you find immediate solutions or updates and prevents redundancy.

·         Avoiding Duplicate Posts: If a discussion about the issue already exists, do not create a new post. Instead, comment on the existing thread if you need to provide additional input. This keeps the communication streamlined and effective.

·         Action on Duplicates: I will delete any duplicate posts, retaining only the first one. This ensures an organized approach to issue management.

Resolution Updates:

·         Sticky Posts and Comments: Once a resolution is achieved, I will create a sticky post for visibility and may also comment on the first post that reported the issue. This ensures that updates reach all affected members efficiently.

Contacting me:

·         If you are distressed by an interaction on the website, I encourage you to contact me for support, I will take these matters seriously. You do this by private message on the website or via the contact form

·         Please remember that I have a zero-tolerance policy for disrespectful behaviour towards me or any member of this site.